The IHSC Provider Support Call Center is available from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday (excluding federal holidays). Please contact us at 1-844-922-IHSC (1-844-922-4472). 

[*NOTE AI-generated or automated calls are not permitted; a live caller must be present for assistance.]

Contact Us

If you are a medical provider or claims processing professional, and you have any immediate concerns or questions, please send your correspondence to dashicons-email IHSC_HPMU_info@ice.dhs.gov.

If you are NOT a medical provider or claims processing professional, and you have any immediate concerns or questions, please send your correspondence to dashicons-email ERO.Info@ice.dhs.gov.

dashicons-phone 1-844-922-IHSC (1-844-922-4472)

dashicons-clock 8:00 a.m. to 5:00 p.m. ET, Monday through Friday (excluding federal holidays)